Human Resources / Helpful Contact and Assistance Information

TCSS Human Resources/Payroll (and a little Technology Department)

“Who to Contact for Help” Guide

(Current as of February 13, 2024)

**Appointments Recommended**

Human Resources Contact Information

Human Resources Fax: 342-2765

Allison Mays, Assistant Superintendent of Human Resources

Ext 2720; amays@tcss.net

Michael Anne Jackson, Coordinator of Human Resources

Ext 2881; majackson@tcss.net

Dana Fisher, Personnel Assistant (Certification)

Ext 2780; dfisher@tcss.net

Pam Brown, Personnel Assistant (Substitutes, Time and Attendance, and Absence Management)

Ext 2763; pbrown@tcss.net

Meredith Fuller, Human Resources Secretary

Ext 2719; mfuller@tcss.net

HR PAPERWORK FOR REGULAR EMPLOYEES (Personnel Action Forms, Requests to Post, Resignations, Experience Verification, OJI, New Hire Packets, Supplemental Contracts, etc.) should be emailed to HRForms@tcss.net with a relevant subject line. This routes forms to all HR personnel.

Payroll Contact Information

Payroll Fax: 758-4711

Janice Flanigan, Bookkeeper (Payroll/Insurance), jflanigan@tcss.net, Ext 2727 (Designated contact for CO/Transportation; Sick Leave Bank/Catastrophic Sick Leave; insurance; disability)

Ronny Criss (Payroll - South), rdcriss@tcss.net, Ext 2732

Bethany Gee (Payroll – North), bagee@tcss.net, Ext 2762

*Contact payroll for employment verification for loan purposes and benefit/insurance questions (Anything to do with $$$$$$).

**Employee Self-Service Portal – mypay.tcss.net – Change your address, view pay stubs, print W-2s. Contact your designated payroll contact for assistance.

Other Helpful Contacts

Danny Higdon, Chief School Financial Officer, Ext 2767, dhigdon@tcss.net

Allie Hankins, Accountant (North and DVMS), Ext 2766, aghankins@tcss.net

Mason Primm, Accountant (South and CRIS), Ext 2786, mprimm@tcss.net

Tammy Kizziah, Accounts Payable (Federal), Ext 2771

Kaci Clements, Accounts Payable (North), Ext 2722

Sherry McDonald, Accounts Payable (South), 2709

Retirement System of Alabama (RSA) and PEEHIP – 1 (877) 517-0020

RSA System and PEEHIP Website- http://www.rsa-al.gov/

RSA and PEEHIP Member Online Service – https://mso.rsa-al.gov/

ALL EMPLOYEES MUST ENROLL IN AND USE MEMBER ONLINE SERVICES. This website allows you to make changes to your contact information for RSA/PEEHIP, add a qualifying life event to PEEHIP (ex., birth of a child, marriage, etc.).

TCSS ONLINE EMPLOYEE SELF-SERVICE PORTAL – https://mypay.tcss.net.

Users self-register, so there is no need to contact Central Office staff for a user ID/password. This self-service portal allows employees to make name changes (must attach copy of Social Security Card online and must also notify the Retirement System through Member Online Services). The portal will also allow you to print copies of your payroll checks and W-2 forms. You will need your employee ID to register (see your local bookkeeper if you do not know this). You will also receive an email from a gmail account to complete registration, so don’t be alarmed – it isn’t spam or worse! You will need your employee ID number to enroll. Email your designated payroll contact if you need assistance.

Issue	Who to Contact for Assistance
School Internet Down	Contact local STTL, Brad Jessen – bjessen@tcss.net and David Holmes – dbholmes@tcss.net
Power School (SIS)	*Local School Administrator* or local school Power School Contact needs to contact Kirk Junkin – kjunkin@tcss.net or Cristal Avent – cavent@tcss.net All other employees should submit an IT Service Request.
Safe Schools (Employee Online Training) UPDATED 10-10-23	*Local School Administrator* at the school can assist employees (local schools can also add new employees to the program). Troubleshooting needs contact Sara Young at sdyoung@tcss.net or Rachel Watters at rwatters@tcss.net. Please include the employee’s TCSS username, work location, and job title in your email. DO NOT SET ANY CURRENT EMPLOYEE INACTIVE UNLESS THEY HAVE LEFT TCSS (not your school).
Door Access	*Local School Administrator* needs to submit a Door Access Level Request Issues with door access codes, submit an IT Service Request. Brad Jessen – bjessen@tcss.net or David Holmes – dbholmes@tcss.net
E-mail and Intranet Access, including forgotten user names/passwords AND name changes related to log in/network access (in addition to contacting payroll)	*See Local School Administrator first* (if you are a new employee) or visit reset.tcss.net. If you cannot reset your password, see your Local School Administrator or Local School Technology contact to obtain a work order.
Education Directory (EdDir)	*Local School Administrator* to contact Shannon Alvarez with employee changes that cannot be made by the local school. Administrators should send a list of new employees who cannot be imported to Mrs. Alvarez – salvarez@tcss.net
AIMS Portal	Michael Anne Jackson – majackson@tcss.net
Power School Professional Development	*Local School Administrator*. If you are an experienced teacher from another system, please contact Rachel Watters – rwatters@tcss.net
InfoSnap	Cassidy Edwards – ccedwards@tcss.net
Name/Address Change NOTE: Please use the TCSS online self-service portal	TCSS ONLINE SELF-SERVICE PORTAL at https://mypay.tcss.net
Absence Management (AESOP) and Time and Attendance including forgotten usernames/passwords (Frontline)	*Local School Bookkeeper or Administrator first*. If still need assistance, contact Pam Brown, Human Resources – pbrown@tcss.net. Remember – new employees must activate this through clicking the link on their email invitation from Frontline. All employees are responsible for entering their own absence as soon as possible.
On-the-Job Injury of Employee *Student accidents – Please send to Student Services	Pam Brown, Human Resources – HRForms@tcss.net. Principal/Supervisor needs to send completed OJI form within 24 hours of the injury. Serious employee injuries caused by a student must also be reported to the Superintendent.
Substitutes	Kelly Educational Services – Jaliah Smitherman, jaliah.smitherman@kellyservices.com. TCSS Extension 2875.
Employee/Volunteer Badges *Badges will not be made without verification of principal approval that the individual volunteers on a regular basis.*	Sara Young, Central Office Receptionist
Personnel Action Forms	Email to HRForms@tcss.net
Request to Post Position(s)	Email to HRForms@tcss.net. Requests should be submitted by 2:00 p.m. for same day posting. Include a resignation with positing if applicable.
Resignations	Email to HRForms@tcss.net.
TCSS Supplemental Contracts for Current Employees	Email to HRForms@tcss.net.
Part Time/Temporary Employee Agreements	Send completed packet to Meredith Fuller, Human Resources.
Independent Contracts for Non-TCSS Employees (and all other contracts)	Chris Poole, Secretary to CFSO
Employment Verifications FOR School Systems/ALSDE/or Certification ONLY	Meredith Fuller, Human Resources. Requests must be made in writing or via email. Supplement Form EXP is on the TCSS Intranet for those who need experience verified to the ALSDE or another school system.
Certification Questions	Allison Mays or Dana Fisher, Human Resources
ADA Employee Concerns	Allison Mays, Human Resources
Sexual Harassment Complaints	Allison Mays and/or Michael Anne Jackson, Human Resources Complaints may also be made to the Superintendent
FMLA/Maternity Leave/Leave of Absence	Pam Brown and/or Michael Anne Jackson. FMLA forms are available on the TCSS Intranet.
Sick Leave Bank	Janice Flanigan, Payroll. Forms are available on TCSS Intranet.
Employment Verifications for income/credit purchases (Home, auto, boat, etc.)	Designated Payroll Contact
Any court document for garnishment, bankruptcy, etc. MAINTAIN CONFIDENTIALITY!!!	Janice Flanigan, Payroll Send original to Mrs. Flanigan ASAP because it is time-sensitive
PEEHIP NOTE: Employees are required to enroll online upon hire and all TCSS employees should have a Members Online Services account with PEEHIP for address changes or to add a qualifying life event. This does NOT have to be done through TCSS.	1 (877) 517-0020 - PEEHIP Janice Flanigan, Payroll 342-2727
Teachers Retirement System NOTE: Employees should have a Members Online Services account. This is the same username and login used for PEEHIP. This does NOT have to be done through the TCSS.	1 (877) 517-0020 – Teacher’s Retirement System (RSA)
Retirement Paperwork Assistance NOTE: We cannot provide retirement planning counseling to employees. All employees who are considering retirement should contact RSA directly to set up an appointment to have specific questions answered.	Dana Fisher, Human Resources
IT Department Assistance
Apple Classroom & Mosyle	IT Service Request – Cristal Avent – cavent@tcss.net
Clever	Kirk Junkin – kjunkin@tcss.net or Cristal Avent – cavent@tcss.net
Destiny	IT Service Request – Cristal Avent – cavent@tcss.net
Harris forms access	Brad Jessen – bjessen@tcss.net or David Holmes – dbholmes@tcss.net
Intercom	Contact local school STTL and submit an IT Service Request
iReady	IT Service Request – Cristal Avent – cavent@tcss.net
Long term sub email requests	IT Service Request – Brad Jessen – bjessen@tcss.net
Name change: email	IT Service Request – Brad Jessen – bjessen@tcss.net or David Holmes - dbholmes@tcss.net
Name change: PowerSchool	IT Service Request – Kirk Junkin – kjunkin@tcss.net
Phone System Outage & Extension Updates	Outage: Contact Kirk Junkin – kjunkin@tcss.net Extension updates: Submit an IT Service Request with phone mac address and updated information
School Status	Cristal Avent – cavent@tcss.net
Schoology	Kirk Junkin – kjunkin@tcss.net or Cristal Avent – cavent@tcss.net
Software Review Request	Submit a Software Review Request
Technology & Instructional Software Resource List	For a list of approved apps and software, and recommended technology vendors, review the Technology & Instructional Software Resource List.
Technology Purchases	All technology purchases using local school funds must submit a Requisition Purchase Order (Local) through Harris prior to purchase.

Tuscaloosa County School System

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